Post-Hurricane Resources and Guidance for Apartment Firms


NMHC’s Hurricane Resource Center remains the best place to get news related to the storms, however, this document compiles in one place resources of primary interest to apartment owners and operators. 



Pre-Storm Preparations 

NMHC has organized pre-storm information for apartment owners here.  It includes sample resident communications, information on temporary shelter and aid and links to local disaster preparation guidance from the communities affected. 


NMHC also has general emergency preparedness resources available.


Community managers are also advised to check the websites of their state emergency management agency for additional information.



Property Operations Resources/Guidance 


Loan Issues


Recovery Resources

  • National Flood Insurance Program. NFIP policyholders are encouraged to contact their insurance company and report a flood claim as soon as possible.  If you aren’t sure if you have flood insurance with the National Flood Insurance Program or you don’t know your agent or company of if you have an NFIP Direct policy, call 1-800-621-3362, select option 2, and speak with the NFIP call center. The TTY number is 1-800-462-7585.
  • NFIP Hurricane Harvey notice on advance payments and grace period extensions for policy renewals.
  • SBADisaster Loans: FEMA does not offer assistance to small businesses, including property owners, who don’t have federal flood insurance.  However, businesses can qualify for loans for up to $2 million for business assets including damages to building, machinery and equipment and inventory, with interest rates as low as 4 percent and 2.625 percent for non-profit organizations. Terms can be up to 30 years with payments based on the applicant ability to pay.
  • SBA 12-month deferment for existing SBA Disaster Loans.  For firms who may existing SBA loans from prior disasters. 
  • Housing Choice Voucher Units. Owners with units rented to housing choice voucher holders should know that PHAs have flexibility on the deadline to conduct repairs where “deficiencies are not life-threatening and the unit is habitable.  (See page 30 of this HUD FAQ).
  • Ready to Respond: Strategies for Multifamily Building Resilience. A collection of 19 practical strategies for building owners to make their properties more resilient against the effects of extreme weather events.
  • Post-Disaster Healthy Housing Resources. HUD portal for information on addressing environmental hazards, such as mold, radon, asbestos, lead and more during the renovation process.
  • DisasterAssistance.gov.  This federal web site offers information on more than 70 forms of assistance from 17 federal agencies.  
  • Emergency Inspections. InfoTycoon has launched a program that offers free emergency inspections to those affected by the hurricanes. Any multifamily owners or operators in the impacted areas are eligible to use the company’s platform for inspections. Industry professionals can click here to contact the company for additional information.


    Making Your Apartments Available to Victims

    The following portals have been created to make empty units available to hurricane victims.


    Tax Issues

    Hurricane Harvey
    • IR-2017-148, IRS Reminds Partnerships that Received Extensions: Returns Due Sept. 15 Tax Relief Available for those Affected by Hurricane Harvey; IRS Monitoring Hurricane Irma, Upcoming Deadline
    • IR-2017-143, IRS Provides Special Relief to Encourage Leave-Based Donation Programs for Victims of Hurricane Harvey
    • IR-2017-138, Retirement Plans Can Make Loans, Hardship Distributions to Victims of Hurricane Harvey
    • IR-2017-135, IRS Gives Tax Relief to Victims of Hurricane Harvey; Parts of Texas Now Eligible; Extension Filers Have Until Jan. 31 to File
    • TX-2017-09,Tax Relief for Victims of Hurricane Harvey in Texas
    • Revenue Procedures 2014-49 (PDF): Recapture relief for LIHTC properties that suffer casualty losses as a result of a presidentially declared disaster
    • Revenue Procedure 2007-56: Provides extensions for certain tax deadlines for affected taxpayers in disaster area. The IRS is providing qualifying taxpayers until January 31, 2018, to file tax returns orginally due on or after September 4, 2017. Affected taxpayers owing estimated taxes due on or after September 4, 2017, will have until January 31, 2018, to make payment without penalty. Notably, taxpayers may be considered “affected” even if they live outside of the disaster area.
    Hurricane Irma
    • IR-2017-155, IRS Expands Tax Relief to Victims of Hurricane Irma in Florida; Extension Files Have Until Jan. 31 to File
    • IR-2017-154, IRS Provides Special Relief  Encourage Leave-Based Donation Programs for Victims of Hurricane and Tropical Storm Irma
    • IR-2017-151, Like Harvey, Retirement Plans Can Make Loans, Hardship Distributions to Victims of Hurricane Irma
    • IR-2017-150, IRS Gives Tax Relief to Victims of Hurricane Irma; Like Harvey, Extension Filers Have Until Jan. 31 to File; Additional Relief Planned
    • IR-2017-145, As Hurricane Irma Threatens, IRS Urges Taxpayers to Prepare for Hurricanes, Floods and Other Disasters
    • FL-2017-04, Victims of Hurricane Irma that took place beginning on Sept. 4, 2017 in parts of Florida may qualify for tax relief from the Internal Revenue Service.
    • PR-2017-01, Tax Relief for Victims of Hurricane Irma in Puerto Rico
    • VI-2017-01, Victims of Hurricane Irma that took place beginning on Sept. 6, 2017 in parts of U.S. Virgin Islands may qualify for tax relief from the Internal Revenue Service.
    • Revenue Procedure 2007-56: Provides extensions for certain tax deadlines for affected taxpayers in disaster area. The IRS is providing qualifying taxpayers until January 31, 2018, to file tax returns orginally due on or after September 4, 2017. Affected taxpayers owing estimated taxes due on or after September 4, 2017, will have until January 31, 2018, to make payment without penalty. Notably, taxpayers may be considered “affected” even if they live outside of the disaster area.


    General Resources


    Texas Resources


    Florida Hurricane Resources


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