Erik Rogers, senior vice president of operations for Carmel Partners, explained, “We didn’t want people to carry around two phones and they automatically default to the phone they are most comfortable with.”
One challenge with a BYOD system is that the company often has to support a variety of devices and platforms-iPhone versus Droid, for example-which can be tricky. However, most executives cited security as a bigger concern with the strategy. Loss of devices is clearly an issue-employees are, after all, human. Also, data leakage is a growing concern, as employees can share private information using consumer applications-DropBox is a good example-that don’t necessarily have the ability to block personal information such as Social Security or credit card numbers.
However, many apartment executives are seeing mobile devices as a potential gateway for wage-hour disputes, as many hourly employees may be tempted to check email or respond to phone calls when, technically, they are on break or outside normal work hours. Jennifer Redmond, a partner with Sheppard, Mullin, Richter & Hampton, pointed out that already there’s been a wave of litigation in California targeting wage-hour compliance for community managers during the “Employee Class Actions: Proactive Wage and Hour Strategies” session.