During these unprecedented times, it is more important than ever for housing providers and apartment residents to communicate with each other. To facilitate those conversations, NMHC has created several resources and templates.
UPDATED Template: Financial, Food and Employment Resources Available to Renters (May 10, 2021)
Housing providers can use this customizable signage to post on their property. This version has been updated with information on the federal rental assistance program enacted in December. We encourage firms to identify additional state or local resources that you are aware of.
(NOTE: You may have to tweak the formatting of the templates as Microsoft Word documents tend to reformat when opened on different computers)
Talking Points: Communicating Rent Flexibility
NMHC has developed talking points that property owners and managers can use to help guide discussions or communications with residents who have been impacted, including a reminder to unaffected residents that their rent is still due. Members should customize their communications with residents based on their situation and policies and consult with legal counsel for compliance with applicable laws and regulations.
Signage Template for Resident Communications
NMMHC has created a template for signage you can post on your property. We encourage you to customize the template with your specific policies, for instance if you are voluntarily halting evictions or freezing rents.
We hope you find these resources useful. As always, we welcome your feedback on these resources as well as other resources NMHC can provide to help your firm navigate COVID-19.