During these unprecedented times, it is more important than ever for housing providers and apartment residents to communicate with each other. To facilitate those conversations, NMHC has created several resources and templates.
UPDATED Template: Financial, Food and Employment Resources Available to Renters (March 10, 2021)
Housing providers can use this customizable signage to post on their property. This version has been updated with information on the federal rental assistance program enacted in December. We encourage firms to identify additional state or local resources that you are aware of.
(NOTE: You may have to tweak the formatting of the templates as Microsoft Word documents tend to reformat when opened on different computers)
Eviction Mitigation Recommendations
Eviction Mitigation Recommendations As all industry participants know, an eviction is a painful and expensive process for all involved. Accordingly, they should remain, as they were pre-pandemic, as an option of last resort. But it is increasingly in the best interest of both housing provider and renter to purse alternatives to evictions and consider different approaches and programs that would allow residents and owners/managers to find a workable common ground.
This document offers eviction prevention information and resources for housing providers to consider that might be outside of their standard operating practices but might be warranted by these unconventional times created by the pandemic.
Talking Points: Communicating Rent Flexibility
NMHC has developed talking points that property owners and managers can use to help guide discussions or communications with residents who have been impacted, including a reminder to unaffected residents that their rent is still due. Members should customize their communications with residents based on their situation and policies and consult with legal counsel for compliance with applicable laws and regulations.
Signage Template for Resident Communications
NMMHC has created a template for signage you can post on your property. We encourage you to customize the template with your specific policies, for instance if you are voluntarily halting evictions or freezing rents.
We hope you find these resources useful. As always, we welcome your feedback on these resources as well as other resources NMHC can provide to help your firm navigate COVID-19.
- Eviction Mitigation Recommendations | PDF
- Template: Financial, Food and Employment Resources Available to Renters (English) | .DOCX
- Template: Financial, Food and Employment Resources Available to Renters (Spanish)
- Talking Points: Communicating Rent Flexibility | .DOCX
- Signage Template for Resident Communications | .DOCX