Pearl Velasquez is a skilled administrative and operations professional with a solid background in customer service, office coordination, scheduling, and administrative support. Recently, she worked as a Universal Banker at M&T Bank, where she handled client transactions, provided administrative assistance, and built strong customer relationships in a fast-paced setting. Bilingual in Spanish and English, Pearl offers strong organizational skills, attention to detail, and a service-focused approach that will make her a valuable addition to the NMHC team as an Administrative Coordinator.