Sheldon James is Manager of IT at NMHC. He has a strong background in systems administration, technical support, and customer service. With over a decade of hands-on experience across industries including healthcare, government contracting, and enterprise operations, Sheldon brings a unique blend of technical expertise and people-focused service to this role.
He has led IT initiatives at companies like Wildflower Health, SAIC, Clarabridge, and PepsiCo, where he’s managed everything from large-scale device deployments and infrastructure upgrades to network security and onboarding processes. Sheldon is skilled in tools like JAMF, Office 365, Azure AD, Atlassian Suite, and KnowBe4, and has a proven track record of improving system efficiency, reducing downtime, and enhancing user satisfaction.