Exploring the Use of Artificial Intelligence, Machine Learning and Other Algorithms in Housing Operations
The use of artificial intelligence—or AI—has garnered significant attention in recent years, with policymakers and media outlets addressing it on an almost daily basis.
As the use and capabilities of AI, machine learning, deep learning and large language models continue to evolve, questions have emerged about the intersection of AI tools with existing laws and business practices and the potential need for additional regulation.
To help housing providers navigate this landscape, NMHC partnered with Ballard Spahr LLP to produce this white paper focused on the use of AI, machine learning and other algorithms in the resident screening process and broader housing operations.
What This Resource Covers
This paper discusses the myriad laws, regulations and standards that already regulate, or may soon regulate, the use of algorithms in the housing context and provides an overview of calls raised for additional regulation—with particular focus on the use of AI in operational processes like resident screening and leasing.
- In addition, this paper addresses the most prominent criticisms of AI and algorithms, and details ways to mitigate those concerns in order to gain the most benefits possible for housing providers using these technologies.
- While the AI landscape will continue to evolve, this paper recommends that housing providers using AI self-regulate. Specifically, the paper recommends that housing providers establish internal AI compliance and governance plans. s
The information provided herein is general in nature and is not intended to be legal advice. It is designed to assist our members in understanding this issue area, but it is not intended to address specific circumstances or business situations. For specific legal advice, consult your attorney.
- NMHC-NAA Statement for House Energy and Commerce Subcommittee Hearing on Broadband Issues
- NMHC-NAA Letter to Senate Banking Subcommittee for Hearing on Rental Fees
- No Home Left Offline Coalition Letter to Governor of Alabama Supporting ACP
- NMHC-NAA Comments to FTC/CFPB on Resident Screening RFI
- NMHC NAA Comments to FCC on Digital Discrimination