NMHC/NAA Viewpoint As legislative and regulatory actions are considered or enacted to encourage or mandate changes to USPS mail delivery policy, the impact on apartment communities must be evaluated. Reforms should not be overly burdensome to existing and future apartment communities who must account for a host of design, legal, and resident demands.
Despite technology dramatically shifting how Americans communicate, apartment companies and their residents continue to rely on the United States Postal Service (USPS) for the bulk of their mail and package delivery.Yet changing consumer preferences and the e-commerce boom has apartment companies facing a new landscape that includes managing deliveries from a variety of carriers including USPS, UPS, FedEx and some smaller rivals.
Package delivery has recently dominated the conversation, but traditional mail delivery remains an issue for apartment communities. Falling mail volume and accompanying revenue has increased pressure on Congress to restructure the USPS’ business model to avoid insolvency, calling into question services enjoyed by apartment communities. Of particular concern to apartment firms is a proposed cost-cutting measure that would mandate a move to centralized delivery locations for new and existing addresses to reduce the number of USPS delivery points. While USPS policy already favors centralized mail delivery for new addresses, requiring existing communities to convert to centralized delivery could be extremely problematic.
Policy changes such as centralized delivery raise issues for apartment communities such as: safety and security; construction/design costs; available space and building design; accessibility and convenience; historic designations and aesthetic style; and weather and geographical landscape. Additionally, existing USPS regulations prevent other delivery carriers from accessing USPS mailboxes. This means that apartment communities may have provide two separate delivery spaces: one for USPS and one for other delivery companies, causing a duplicative expense and design challenge. If a move to centralized delivery is required to help the USPS weather its financial crisis, policymakers should also consider repealing the USPS’s monopoly on mailbox access to allow for truly centralized delivery options for property owners.
Because of the potential impact of conversions to centralized delivery locations, NMHC/NAA are working to ensure that policymakers and the USPS consider the challenges that apartment owners face on mail and package delivery in general and the impact centralized delivery mandates would have on apartment communities operations.
Total mail volume handled by the USPS has fallen from 213.1 billion pieces in 2006 to 154.2 billion in 2015.
Print Friendly Fact Sheet
- House Committee Shines Spotlight on the Need for Postal Reform
- NMHC and NAA Raise Apartment Industry Concerns about Postal Reform
- NMHC and NAA USPS Postal Reform Letter to House Committee on Oversight and Reform
- Treasury Releases Postal Reform Recommendations
- 2018 NMHC/Kingsley Package Delivery Survey